Las Palapas Hotel - Playa del Carmen

Calle 34 Norte & 5Th Avenue Centro Playa Del Carmen 77710 Quintana Roo Mexico, Playa del Carmen, Mexico, 77710  show map
 4 stars
  • Overview
  • Location
  • Guest reviews
  • Facilities
^

Las Palapas Hotel - Playa del Carmen

Free Wi-Fi
Parking

Parking on request

Luggage storage
24-hour

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Coffee shop

Shuttle

Airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

Featuring an outdoor swimming pool, a veranda and a diving center, Las Palapas Hotel lies in a resort area of Playa del Carmen close to Temazcal Natura, Cavernas Chaaktun and Xcaret Eco Theme Park. This hotel dates from 1990 and was refurbished in 2012.

Las Palapas Hotel is set next to the tropical white-sand beach. The property is set within 2 km distance from the city center.

The hotel offers magnificent location close to a tropical garden and palm trees.

Las Palapas Hotel can be reached in 50 minutes by car from Cancun International airport.

Rooms

Las Palapas Hotel provides 75 guestrooms appointed with a safe, a private balcony, Wi-Fi, climate control and TV for a pleasant stay in Playa del Carmen. The rooms look on to the garden. Guestrooms are outfitted with a Mexican interior.

Eat & Drink

A rich buffet breakfast is served in the dining room. A range of international dishes is offered at the air-conditioned restaurant. Serving a wide assortment of dishes, Ah Cacao Chocolate Cafe and Los Tabernacos Bistro Lounge are about 600 meters from the property.

Services

The on-site car and bicycle rentals help to explore the area.

Relax

On-site leisure facilities include a rooftop terrace and a library. Such activities as scuba diving, table tennis and billiards are also provided.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2012.  Number of rooms:   75.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Parking on request
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Luggage storage
  • Private beach
  • Currency exchange
  • Souvenir shop
  • Beauty salon
  • Coffee shop

Sports & Fitness

  • Fitness center
  • Diving center
  • Scuba diving
  • Table tennis

Services

  • Airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Bell staff/Porter

Dining facilities

  • Bed and breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area

Meeting facilities

  • Conference room
  • Business services

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Beach club
  • Beach umbrellas
  • Beach towels
  • Garden area
  • Leisure/ TV room
  • Health club
  • Reflex massage
  • Library

Room facilities

  • In-room air conditioning
  • Paid in-room safe
  • Rooftop terrace
  • Balcony
  • Chaise lounges
  • Rollaway beds

Bathroom

  • Private bathroom
  • Hair dryer

Self-catering

  • Refrigerator on request

Media

  • Telephone

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • One child under the age of 5 may stay free of charge when using existing bedding. 
  • One child may stay at the price of USD 30 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Las Palapas Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Calle 34 Norte & 5Th Avenue Centro Playa Del Carmen 77710 Quintana Roo Mexico, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    1.0 mi
Airports
Restaurants
  • Ah Cacao Chocolate Cafe
    1900 ft
  • Los Tabernacos Bistro Lounge
    1900 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2012
  • Number of rooms:
    75

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenLas Palapas

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

How to reach hotel

hotel Las Palapas Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Calle 34 Norte & 5Th Avenue Centro Playa Del Carmen 77710 Quintana Roo Mexico, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    1.0 mi
Airports
Restaurants
  • Ah Cacao Chocolate Cafe
    1900 ft
  • Los Tabernacos Bistro Lounge
    1900 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2012
  • Number of rooms:
    75

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenLas Palapas

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Las Palapas Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

Places of interest

  • Kool Beach Club - 700 ft
  • Plaza Quinta Alegria - 2300 ft
  • Terminal foránea de autobuses ADO - 3000 ft

Monuments and Landmarks

  • 28 de Julio Square - 3300 ft
  • Church of Guadalupe - 4600 ft
  • ADO International Bus Station - 5000 ft
  • Disabled-friendly beach - 5000 ft

Golf courses and Country clubs

  • Mahi Golf Course - 2.5 mi

Marina

  • Playa del Carmen Maritime Terminal - 1.0 mi

Local attractions

  • Sian ka'an Jeep Tour Expedition - 1.4 mi
    Monte de los Cibeles, Playa del Carmen
  • Casa Cenote - 1.5 mi
  • Whale Shark Tour - 1.8 mi
    Playa Del Carmen-Isla Mujeres -Holbox
  • Temazcal Natura - 1.4 mi
    Monte de los Cibeles, Playa del Carmen
  • Cenote Chaak Tun - 1.8 mi
    Av. Juarez, Playa del Carmen

Near the hotel

  • Riviera Art Gallery - 3000 ft
    20th Street between 5th Av. & 10th Av., Playa del Carmen

    Restaurants nearby

    • Ah Cacao Chocolate Cafe - 1900 ft

      Address: 5th Ave & Constituyentes
      Phone: +52 984 803 5748

      83% likes this, based on 947 reviews
      Price Range: USD 6 - USD 21

    • Kaxapa Factory - 2000 ft

      Address: Av Constituyentes, betwen 10 and 15 avenues
      Phone: 9841471645

      80% likes this, based on 564 reviews
      Cuisine: Organic, Venezuelan
      Price Range: USD 5 - USD 9

    • Los Tabernacos Bistro Lounge - 1900 ft

      Address: 1st Avenue North between 10 y 12
      Phone: 984-803-1674

      96% likes this, based on 279 reviews
      Price Range: USD 5 - USD 14

    • Oh Lala - 2400 ft

      Address: Calle 14 bis between 10th & 15th Av.
      Phone: 9841274844

      94% likes this, based on 545 reviews
      Cuisine: International
      Price Range: USD 8 - USD 31

    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Year renovated:
      2012
    • Number of rooms:
      75

    Hotel Awards

    MexicanHOTEL AWARDSRecommendedPlaya del CarmenLas Palapas

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in Mexico

    Use Badge

    Hotels nearby
    Cities nearby

    Las Palapas Reviews

    Guest reviews are submitted by our customers after their stay at Las Palapas

    Average guest rating

    8.4out of 10
    Superb
    Based on 40 reviews

    Rating by category:

    Location
    10.0
    Dining
    8.0
    Value
    9.7
    Rooms
    5.0

    Guest reviews

    • Family with children
      7.8

      Great location. Friendly staff. Vey cosy inveronment with all the green plants and nice flowers. Relaxing feeling.

      Bad communication between reception and cleaning department, we asked (and asked again) for more towels and some glasses (only got 2 although that we were 4 people living in the room).

    • Couple
      5.4

      Excellent location beach front, really close to 5th avenue and all restaurants and shops. The hotel is surrounded by beautiful nature. Good breakfast, although it could be more varied. Staff is kind and most of the time efficient

      Really poor room cleaning, be surrounded by nature doesn't mean you have to find cockroaches in the room every day!! Better bring your own mosquito repellents

    • Couple
      7.8

      Location of the hotel and the beach. Overall a nice stay.

      Wifi connection does not work 90% of the time and food in the beach restaurant is pretty horrible.

    • Couple
      8.2

      the cabanas are very nice.the retaurant staff is so amazing and the included breakfast was fabulous

      The staff at reception is not welcoming or profssional.I asked to see the bungalow first before I agreed to take t and it smelled like urine in there.They said it was normal because of the rain..I refused to take it and asked for another cabana.They have attitude.

    • Older travelers
      10.0

      We like everything. It was a great vacation week. We recommend it 100 % to everybody that wants to have a real peaceful, enjoyable, fun and great week at the most beautiful beach at Playa del Carmen.

    • Single
      6.2

      It's situation

      The price you quoted me did not include tax which meant I had to pay an extra $200+ which was an unpleasant surprise

    • Older travelers
      9.2

      It's an oasis in the middle of town. Beach front property, easy walk to all the restaurants and shopping.

      The bed was hard.

    • Couple
      6.2

      Great location, great beach area. We walked along the beach of PDC and can say undoubtedly the northern area of PDC has the nicer beaches.

      The hotel layout is great but the hotel rooms need updating. The room we were assigned was not the room we saw in the photo on Bookings. The staff was kind enough to move us to another room though it was still not what we expected based on the photo on bookings. Also, we had a difficult time with the hotel's arrangements for our taxi to the airport. We were scheduled to leave at 3:30 am and when we arrived on time at concierage the taxi service never arrived, they seemed to just have forgotten. We waited for almost 30 minutes to have a new taxi arrrive. We were told by the night bookkeeper that the concierage staff arranges the taxi service on their own so the hotel is not responsible. The weird part is that we paid concierge directly for the taxi service and got a receipt. When the taxi did not arrive we asked the night bookkeeper to return our money, he said he would pay the new taxi directly. When the new taxi arrived the cost was less than what the night bookkeeper quoted us -- luckily we asked the taxi driver before the night bookkeeper was able to speak to him to get the correct info. So be careful.

    How to reach hotel

    hotel Las Palapas Hotel - Playa del Carmen Playa del Carmen location
    Show big map »

    Hotel Address:

    Calle 34 Norte & 5Th Avenue Centro Playa Del Carmen 77710 Quintana Roo Mexico, Playa del Carmen, Mexico, 77710

    Get directions
    City Center
    • Playa del Carmen
      1.0 mi
    Airports
    Restaurants
    • Ah Cacao Chocolate Cafe
      1900 ft
    • Los Tabernacos Bistro Lounge
      1900 ft
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Year renovated:
      2012
    • Number of rooms:
      75

    Hotel Awards

    MexicanHOTEL AWARDSRecommendedPlaya del CarmenLas Palapas

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in Mexico

    Use Badge